How to reduce customer service time in a restaurant?

Restaurants
                   

Time is money – especially in food service. The faster you serve a guest, the faster you can welcome another. But how do you reduce wait times without compromising the quality of service?

The solution is digital tools that take over some of the waiter’s duties – to everyone’s benefit.

1. QR menu eliminates waiting for waiter

The visitor no longer has to wait:

  • Until the staff brings a paper menu,
  • Until he finds a moment to take the order,
  • Until he returns with the bill.

Instead: he scans the code, selects the dishes and pays – in minutes.

2. service focuses on quality, not gear

When the waiter does not have to go to the table several times:

  • can pay more attention to new visitors,
  • is less stressed,
  • does not forget about additives or drinks.

This improves the guest experience and speed of service.

3. orders go directly to the kitchen

Thanks to ORDI:

  • Each order appears immediately in the kitchen system,
  • No need to rewrite anything by hand,
  • The kitchen knows what to do – without unnecessary questions.

The result? Fewer errors, fewer delays, greater efficiency.

4. faster payments = faster turnover of tables

Payment at the table? Locking the terminal? Searching for change?

Forget.

  • Customers can pay themselves – by card, BLIK, Apple Pay.
  • The bill is generated automatically.
  • The time between finishing a meal and leaving the premises can be reduced by as much as 15 minutes.

5. real time and cost savings

Implementing a QR menu system can reduce average handling time by 25-35%. On a weekly basis, this means:

  • greater turnover of tables,
  • The ability to serve a larger number of guests,
  • Less need for additional workers.

Summary

Modern technology does not replace the waiter at all – it supports him, relieves the burden and speeds up the work of the entire restaurant.

If you want to reduce service time while increasing guest satisfaction, check out how the ORDI system works.
👉 www.ordiqr.com – a simple way to a more efficient restaurant.